Right of withdrawal

You have the right to terminate the contract, without giving any reason within 14 days.

The withdrawal period will expire after 14 days from the day when you or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement by using one of the following ways:

registered letter to indirizzta Elcontrol Energy Net Srl, Via Vizzano 44, 40037 Pontecchio Marconi (BO)
Email Sent to sales@elcontrol-energy.net
To this end may use the attached model withdrawal form, but it is not mandatory.

To comply with the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (except for additional costs resulting from your choice of a different type of delivery the least expensive type of standard delivery from we offer), without undue delay and in any event no later than 14 days from the day we are informed about your decision to withdraw from this contract.

These refunds will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not incur any fees as a result of such reimbursement; the redemption may be suspended until receipt of the goods or until the system demonstration by the consumer of having sent back the goods, whichever is earlier.

You are only responsible for the decrease in value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample of withdrawal form

Complete and return this form only if you wish to cancel the contract.

The / undersigned / a ________________________________________________ born / in the ______________ ____________________ in the province of ___________________________________ (tel. _____________________, Email ____________________________) notification of withdrawal from the sales contract ______________________dei following goods

List below the received products and their delivery dates:


  1. ___________________________________ Received ______________________________
  2. ___________________________________ Received ______________________________
  3. ___________________________________ Received ______________________________
  4. ___________________________________ Received ______________________________
  5. ___________________________________ Received ______________________________
  6. ___________________________________ Received ______________________________


___________________________ date


Signature of / the consumer